PRIVACY POLICY

HFVI – Heij Fruits & Vegetables International

Last updated: October 2026

1. Introduction

HFVI – Heij Fruits & Vegetables International respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains which personal data we may collect, why we collect it, how we use it, with whom it may be shared and which rights you have under applicable data protection law, including the General Data Protection Regulation (GDPR).

2. Who is Responsible for Your Personal Data?

The controller responsible for the processing of personal data is:

Heij Fruits & Vegetables International B.V.
Trading as HFVI – Heij Fruits & Vegetables International
Spoorsingel 7, 2871 TT, Schoonhoven
The Netherlands

Chamber of Commerce number: 62825690
VAT number: NL854972973B01

Email: shanna@hfvi.nl
Telephone: +31 6 42568356
Website: www.hfvi.nl

3. Personal Data We May Process

Depending on how you interact with HFVI, we may process:

• first and last name;

• job title;

• company name;

• business address;

• email address;

• telephone number;

• billing information;

• delivery information;

• quotation and order information;

• correspondence and communications;

• information contained in enquiries submitted through our website;

• information necessary for contracts, logistics and deliveries;

• payment and accounting information;

• technical information relating to use of our website where applicable.

We do not intentionally collect more personal information than reasonably necessary for our business purposes.

4. How We Obtain Personal Data

We may obtain personal data:

• directly from you;

• when you contact us by email, telephone, WhatsApp or through our website;

• when you request a quotation;

• when your organisation enters into an agreement with HFVI;

• during execution of an order or delivery;

• from the company or organisation for which you work;

• from publicly available professional or business sources where permitted by law;

• from suppliers, logistics providers or other business partners where necessary for a transaction.

5. Purposes and Legal Bases

HFVI may process personal data for the following purposes.

Quotations and enquiries

We use your details to respond to questions, prepare quotations and discuss potential business transactions.

The legal basis is taking steps at your request before entering into an agreement and/or our legitimate business interest in responding to business enquiries.

Contracts and orders

We process personal data to enter into and perform agreements, process orders, arrange deliveries and communicate about transactions.

The legal basis is performance of an agreement or our legitimate interest where the agreement is with the organisation for which you work.

Administration and invoicing

We process information required for invoicing, bookkeeping, tax administration and financial records.

The legal basis may be performance of an agreement and/or compliance with legal obligations.

Customer and supplier relationships

We may retain business contact information in order to maintain relationships with customers, suppliers, logistics providers and other business partners.

The legal basis is our legitimate interest in maintaining and managing our commercial relationships.

Website contact

When you submit an enquiry through our website, we use the information provided to respond to you and process your request.

Fraud prevention, legal claims and compliance

Where necessary, we may process personal data to prevent fraud, establish or defend legal claims, comply with legal obligations and protect HFVI's legitimate business interests.

6. Marketing Communications

Where permitted by law, HFVI may use business contact information to communicate about products, availability or services that may be relevant to an existing or prospective business relationship.

Where consent is legally required, HFVI will obtain consent before sending such communications.

You may object to direct marketing at any time by contacting us at [EMAIL ADDRESS] or by using the unsubscribe option where available.

7. Sharing Personal Data

HFVI does not sell personal data.

Where necessary for the purposes described in this Privacy Policy, personal data may be shared with parties such as:

• IT and website service providers;

• Framer, where relevant to the operation of our website;

• email and communication service providers;

• accountants, bookkeepers and professional advisers;

• banks and payment service providers;

• logistics companies, freight forwarders and carriers;

• customs agents and other parties involved in import and export;

• growers, suppliers, producers, processors or customers where necessary to execute a transaction;

• insurers;

• government authorities where disclosure is legally required;

• legal advisers and courts where necessary.

We only share personal data where there is a valid reason to do so.

8. International Transfers

HFVI operates internationally. As a result, certain information may in some circumstances be shared with parties located outside the European Economic Area.

Where the GDPR requires safeguards for such transfers, HFVI will take appropriate measures to protect personal data, such as using an applicable adequacy decision or approved contractual safeguards.

9. Data Retention

HFVI does not retain personal data for longer than necessary for the purpose for which it was collected, unless a longer retention period is required by law.

Different retention periods may apply depending on the type of data.

For example:

• enquiries that do not result in a commercial relationship may be retained for a reasonable follow-up period;

• customer and supplier information may be retained during the commercial relationship and for a reasonable period afterwards;

• financial and administrative records are retained for the period required under applicable tax and accounting legislation;

• information necessary for legal claims may be retained for the applicable statutory limitation period.

At the end of the relevant retention period, personal data will be deleted or anonymised where reasonably possible.

10. Data Security

HFVI takes appropriate technical and organisational measures intended to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Website and Analytics

The HFVI website is built and hosted using Framer.

HFVI may use Framer's built-in analytics functionality to obtain general information about website use.

According to Framer, its built-in analytics does not use cookies or persistent identifiers and does not collect information that identifies individual website visitors.

If HFVI introduces additional analytics, advertising or tracking technologies in the future, this Privacy Policy and the Cookie Policy may be updated accordingly.

12. Your Rights

Subject to the conditions of applicable data protection law, you may have the right to:

• request access to your personal data;

• request correction of inaccurate data;

• request deletion of your personal data;

• request restriction of processing;

• object to certain processing;

• receive certain personal data in a portable format;

• withdraw consent where processing is based on consent.

Withdrawal of consent does not affect processing that took place before consent was withdrawn.

To exercise your rights, contact:

shanna@hfvi.nl

We may request additional information where reasonably necessary to verify your identity.

13. Complaints

If you believe that HFVI has not handled your personal data correctly, please contact us so that we can address your concern.

You also have the right to lodge a complaint with the competent supervisory authority. In the Netherlands this is the Autoriteit Persoonsgegevens.

14. Third-Party Websites

Our website may contain links to third-party websites, including social media or business platforms.

HFVI is not responsible for the privacy practices of third-party websites. Their own privacy policies apply when you visit those services.

15. Changes to this Privacy Policy

HFVI may update this Privacy Policy from time to time, for example when our services, website or legal obligations change.

The most recent version will be published on www.hfvi.nl.

16. Contact

For questions concerning privacy or the processing of personal data, contact:

HFVI – Heij Fruits & Vegetables International

Email: shanna@hfvi.nl
Telephone: +31 6 42568356
Address: Spoorsingel 7, 2871 TT, Schoonhoven, The Netherlands